Bring your raw, unpackaged products to our Nairobi office. You don’t need to worry about heavy boxes or strict sizing rules yet.
We fly your cargo directly into Austin, Texas. Ship Imara acts as the Importer of Record, handling all US customs clearance. Most Kenyan goods enter duty-free under AGOA with a Certificate of Origin. If yours don't qualify, any US duty is passed on at cost and quoted before they fly.
Your cargo goes to our secure inspection hub near Austin airport. Our team unboxes items, checks for transit damage, applies individual FNSKU barcodes, and packs them into Amazon-compliant cartons.
We apply your Amazon Partnered Carrier (UPS) labels directly to the boxes. UPS collects from our Texas hub and delivers straight to your assigned Amazon fulfillment center.
Before dropping off at our Nairobi facility, complete these steps in your Amazon Seller Central account:
The more you ship, the less you pay per kg. Regular restockers get significant savings.
Create your Amazon Seller Central account at sell.amazon.com. List your products and get your FNSKU barcodes. Amazon will assign you a fulfilment centre (FC) address for each shipment.
Print FNSKU labels and attach one to every unit, or let us do it for $0.30 a unit (polybagging $0.50, bubble wrap $1.00). Print Amazon box labels and attach to every carton. Leave cartons open — our team inspects contents, verifies labels, and seals boxes before accepting for shipment. Amazon's requirements must be met before we can fly it out.
Use our Texas hub as the ship-from address (we send it to you on WhatsApp) and choose Amazon Partnered Carrier (UPS). Then WhatsApp us your Shipment ID, the FC code (e.g. PHX6, DAL3, JFK8), total weight and number of cartons. We confirm your rate and book collection.
Pickup → export documentation → KRA declaration → airway bill → air freight → US customs clearance → our hub in Manor, Texas. You track every step on WhatsApp.
We check every FNSKU and box label, carton weights and sizes, and fix anything that would get your shipment refused. We put your Amazon UPS labels on the boxes, and UPS collects from our hub and delivers to your fulfilment centre.
Amazon receives your shipment at the FC and checks it in (1–5 business days). Your inventory goes live and sales can begin. Total door-to-FC time: about 7–12 days.
| In our $/kg price | Pickup in Kenya, label check, KRA export docs, air freight, US customs clearance, delivery to our Texas hub, the Amazon-readiness check, and handing your boxes to UPS. |
| Optional add-ons | KEPHIS and Certificate of Origin (KSh 1,000 each), FDA Prior Notice ($20), polybagging, bubble wrap and FNSKU labelling, and full-value insurance. You see each one in your quote. |
| Billed by Amazon | The UPS leg from our Texas hub to the fulfilment centre (Amazon's partnered-carrier rate, usually low), plus Amazon's own fulfilment, storage and inbound fees. All of it comes out of your Seller Central account, not through us. |
| US import duty | Most Kenyan goods enter duty-free under AGOA with a Certificate of Origin. If your goods don't qualify, any US duty is passed on at cost, and we tell you before they fly. |
Tip: in Seller Central, set our Texas hub as the ship-from address and choose Amazon Partnered Carrier (UPS). Send us the UPS box labels and we put them on for you.
Amazon will reject shipments with missing or wrong labels. Our team checks every unit before accepting your cargo. If labels are missing — we flag it immediately so you can fix it before we dispatch.
Never send unlabelled goods — Amazon will refuse them at the FC.
Under AGOA (extended to December 2028), over 1,800 Kenyan product categories enter the USA with 0% import duty. This is a massive competitive advantage for Kenyan Amazon sellers.
Most Kenyan goods qualify for duty-free entry under AGOA. Your US buyers pay no extra fees on qualifying products.
We help you obtain the Certificate of Origin from the Kenya National Chamber of Commerce — required for AGOA eligibility.
From apparel to agricultural goods, handicrafts to processed foods — most Kenyan exports qualify. Ask us to check yours.
$22/kg under 30 kg, $19/kg for 30–99 kg, $16/kg for 100–299 kg and $13/kg from 300 kg, with a 15 kg minimum. It includes pickup in Kenya, FNSKU label checks, export documents, air freight, US customs clearance, an Amazon-readiness check at our Texas hub, and hand-off to Amazon's UPS pickup for your fulfilment centre. The UPS leg is billed by Amazon to your Seller Central account.
About 7–12 days from pickup in Kenya to delivery at the fulfilment centre. Amazon then takes 1–5 business days to check the stock in.
No. Put an FNSKU label on every unit and an Amazon box label on every carton, but leave the cartons open so we can inspect them before they fly.
Specialty coffee and tea (these need FDA registration), clothing and fashion, leather bags and accessories, handmade crafts, beadwork and jewellery, and ceramics.
You need an Amazon Seller Central account. Amazon gives you the fulfilment centre for each shipment. Use our Texas hub as the ship-from address and choose Amazon Partnered Carrier (UPS). We hand your boxes to UPS when they collect.
Fill in the basics — we usually reply on WhatsApp within 15 minutes (Mon–Fri, 8am–6pm EAT) with your exact rate.
Replies in about 15 min (Mon–Fri 8am–6pm EAT) · M-Pesa accepted · No hidden fees
Pop your number in, just in case the network drops halfway through (it happens!). That way we can still reach you and finish your quote.
